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Repairs

What we fix

Viking equipment only, across Jacksonville Beach and the beaches. If it is not on this list, it is not something we take on.

Wide frame of a stainless professional range with one burner dismantled and a tool roll open on the floor
Every line we take, and what usually goes wrong with it at the beach.
What it costs

What does a repair on this list usually cost?

The diagnostic is $80 flat and comes off the repair. Once the fault is found, the work below lands between $190 and $1,010 in parts and labour on this equipment.

Diagnostic fee and the researched repair bands for this equipment, parts and labour together.
The work Parts and labour
Diagnostic visit $80 flat, credited to the repair
Igniter or burner assembly $190–$540
Control board or touch panel $410–$1,010
Oven thermostat or heating element $190–$600

These are the bands that fit this page. The rest of the book is on the pricing page. A range is what an appliance this size can honestly be described by before anyone has opened it; the firm figure is written down after the diagnostic and before a part is ordered. Every repair carries 90 days on labour and 365 days on parts.

Asked on the phone

Which of these repairs turns up most at the beach?

Ventilation first, then the cooking surface, then refrigeration. A hood is the only appliance whose job is to pull outside air through itself, so it meets the chloride load head on. Burner caps and grates go next, and refrigeration fails quietly enough that it is usually reported late.

Is the diagnostic charged per appliance or per visit?

Per appliance. Flat $80 diagnostic covering the visit and the full diagnostic sequence, credited toward the repair once you approve the work. Two appliances looked at on one visit are two diagnostics, and both are credited if both repairs go ahead. There is no separate call-out charge stacked on top and no premium for a beach address inside the service area.

Not the question you had? It is answered on the questions page, or on the phone — +1 (904) 395-4339 .

Viking, the kitchen-appliance manufacturer, covers a wide range of kitchen equipment: professional ranges, rangetops and cooktops, wall ovens, ventilation hoods, built-in refrigeration, dishwashers, outdoor grills. We do not service any other manufacturer's appliances, and we will say so on the phone rather than send someone out.

The list above is also the outer edge of the trade. Kitchen appliances, one manufacturer. No heating, furnaces and heat pumps; no air conditioning, condensers and air handlers; no duct systems and whole-house ventilation — none of that is work this shop is equipped for or licensed to touch, and a kitchen appliance company telling you otherwise would be selling you a second visit. The only duct work here is the kitchen exhaust run behind a ventilation hood: the pipe that carries cooking air out of the room.